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Unless otherwise noted, all session are available for On-Demand CPE.


Change orders are one of the greatest sources of margin fade that exists in our industry today. The risk management focus required to minimize the losses in this category are paramount to financial success. During this session, we will discuss best practices around the use of technology and definition to track and manage the process from proposal to collections in order to increase the revenue, and more importantly the margins, in change orders.

  • Discover the use of project logs to own and lead the change management process         
  • Implement proper pricing and proposal techniques to maximize the returns
  • Apply best practices around the timing of billing and collections to ensure capture of a greater amount of revenue and margin

Whether or not the CFM is directly responsible for the IT function of your company, there are still areas you should know and questions you should ask of your IT personnel (either internal or external). This session will explore those areas and get into the details of a highly functional IT department.

  • Detail the most important areas the CFM should know about IT
  • Learn what questions to ask of your IT personnel and what the answers should be
  • Discover if your IT department is the right fit for your organization or should it be upgraded or are you over-invested in IT “Toys”
  • Compare your overall IT investment (software/hardware) to your estimated ROI and learn if the $$$ spent has reached expectations

Construction Financial Professionals (CFPs) wear many hats with many difference responsibilities in their companies. Making crisis management a “team sport” is important. In the midst of Critical Incident Responses to major or catastrophic workplace incidents, CFPs frequently are helping coordinate “emergency responses” with Operations, Safety and Human Resources. CFPs are frequently the glue that keeps the team together as coordinators, coaches, and caregivers to their colleague caregivers. This takes a physical and emotional toll on CFPs.

Organizations and the people within them demonstrate widely disparate outcomes in the aftermath of tragedies. Some are permanently impaired and remain victims of the hardship while others operationalize resilience skills and practices that lead to successful bouncing back or even bouncing forward. This presentation will outline the survival tactics and the growth strategies that define those that do it well.

  • Learn how the body and mind respond in a crisis situation
  • Differentiate between psychological safety and psychological first aid
  • Explain how an Employee Assistance Program can assist during and after a crisis
  • Identify the signs and the effects of grief
  • Implement strategies to build readiness and resilience for “the next time"


This session examines contractual risk allocation concepts in construction contracts, focusing on certain clauses that have been problematic of late. In today's market, inequitable risk transfer through the use of onerous contract clauses has become more commonplace. Supplementation, delay, indemnification, force majeure and price escalation are just a few of the contractual provisions that put the contractor in an adverse position. Learn more about the impact of these risk allocations from a practical risk, surety underwriting, and legal perspective.

  • Apply risk allocation concepts to contract clauses
  • Identify key contract clauses that allocate risk
  • Develop an awareness of practical considerations when reviewing certain contract clauses

Conflict is natural, healthy and an inevitable part of being human. Navigating conflict offers a rich practice grounds for deepening connection with ourselves and each other when handled skillfully. Our capacity to handle conflict skillfully can be the difference between a highly successful team (see Google's Study "Project Aristotle" on high performing teams) or imploding trust, shared commitment and contribution. Learning practical skills to say what we mean, feel truly heard and listening skillfully to others takes courage and genuine leadership (whether you're leading from the bench or from the top of the org chart). Growing our awareness of our own patterns, stories, strategies can help us recognize when we're in reactivity and (courageously) shift towards a more thoughtful and responsive approach.
Join this active and engaging session to learn or deepen your skills in the (Courageous) Art of Managing Workplace Conflict.

  • Identify key causes of workplace conflict
  • Apply tools to manage difficult or strong emotions
  • Recognize and implement the foundations for successful dialogue
  • Demonstrate how to Lean In (with authenticity) to tough conversations
  • Practice how to break the cycle of arguing
  • Demonstrate when and how to pause a difficult conversation

For Heavy/Highway contractors the cost of equipment and operating their fleet is substantial. Ineffective fleet operations can result in a number of profit leaks. Many of these may not be apparent or seem insignificant, but substantially reduce the contractor’s bottom line. This presentation will expose these leaks and show how current technology can stop them.

  • Define key concepts of Equipment Fleet Operations Cost Management
  • Identify the most common Equipment Fleet Operations profit leaks
  • Describe the technologies are currently available to stop the leaks
  • Apply real world examples of the ROI from plugging the leaks with these technologies
  • Implement key metrics to monitor these profit leaks


As many construction companies focus on long-term strategic growth, attracting and retaining employees has become increasingly critical. In addition to enhanced employee engagement and retention, a diverse and inclusive (D&I) culture has direct links to greater innovation, higher levels of performance, and profitability. Both construction employers and labor unions increasingly recognize the value of D&I and are implementing programs to encourage members of underrepresented groups to join the construction industry.

Join us for a panel discussion on the current and future impact of D&I on business outcomes. This diverse group of panelists will leverage their industry expertise, sharing ideas and best practices from their D&I programs. Join this session to learn how your company can benefit from implementing D&I strategies.

  • Identify how a well-constructed diversity and inclusion program can create business ROI
  • Establish a business case for creating a diversity and inclusion program
  • Leverage tips and best practices from the panelists that you can apply to your own company