CFMA's 2017 Annual Conference and Exhibition


S2 - Specialty Trade – Best Practices for Running an Efficient & Profitable Service Department


Jun 5, 2017 4:15pm ‐ Jun 5, 2017 5:30pm

Standard: $59.95
Members: $39.95

Description

In today’s low-margin, high-volume industry, many contractors have strategically started or enhanced service businesses to increase their overall profit margins. Running a service operation is not the same as running a construction business since overhead, accounting, field personnel, project management, and IT systems must be customized to properly manage the service side of a business. Specialty trade contractors as well as contractors from other tracks may find some useful information in an environment where owners are looking to maintain and upgrade existing facilities and defer new construction to maximize current existing investments.

Learning Objectives:

  • Develop strategic ideas to improve accounting, billing and revenue recognition
  • Find new ways of integrating Service Operations with Construction.
  • Review IT solutions that address specific needs of Service Organizations.
  • Discuss innovative marketing techniques for service divisions.
  • Discuss methods of scheduling, dispatching and manpower conflicts.

Speaker(s):

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